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Family Recovery Center earns three-year CARF accreditation


 CARF International announced that Family Recovery Center has been accredited for a period of three years for its outpatient treatment, prevention and diversion programs. The latest accreditation is the fourth consecutive accreditation that the international accrediting body, CARF, has given to Family Recovery Center. This accreditation decision represents the highest level of accreditation that can be given to an organization and shows the organization’s substantial conformance to the CARF standards. An organization receiving a Three-Year Accreditation has put itself through a rigorous peer review process. It has demonstrated to a team of surveyors during an on-site visit its commitment to offering programs and services that are measurable, accountable, and of the highest quality.

 During the survey process, the team conducted confidential interviews and direct interactions with staff, clients, and funders. All reported high levels of satisfaction regarding the services provided. The survey team also observed the organization’s operations and service delivery practices and visited each location where services are delivered. Surveyors also reviewed policies, plans, written procedures, financial statements, client records, service plans and other documents to determine conformance to more than 1,600 standards.

 Among the areas of strength listed on the report:

  • An active, involved and committed board
  • Supportive funding sources that recognize the value of the services provided
  • Strong administrative leadership
  • Knowledgeable staff that strives to improve service delivery through education and mentorship
  • Staff open and responsive to feedback
  • Facilities are welcoming, safe, and appropriate to the service population
  • Staff makes clients feel valued, respected, appreciated and capable
  • Staff and leadership are actively involved in education and advocacy at multiple levels (local, county, state and national)
  • Demonstrates receptivity and flexibility, adaptability and willingness to address the changing service delivery environment based on the needs of clients, payers and other stakeholders.
  • A positive reputation in the community, consistently been recognized for achievements and collaborative partnerships within the community.
  • Successfully uses internships and other training programs to support workforce development.

“ I’m pleased that the surveyors from CARF were able to see the important work that is being done here,” said Eloise Traina, executive director of Family Recovery Center. “The survey experience was very positive, and the feedback we received from the surveyors is appreciated . The three-year accreditation reflects the staff’s hard work and dedication to achieving the high standards set by CARF.”

Family Recovery Center is a nonprofit organization providing substance abuse and mental health treatment as well as prevention and education programming in Columbiana and Jefferson counties. FRC also conducts Steering Clear, a three-day residential program for first time OVI offenders. FRC operates three recovery houses for men as well as the Fleming House, a 10-unit apartment building for women in recovery and their children. And the Oxford House in Salem hosts 13 support meetings each week. CARF is an independent, nonprofit accrediting body whose mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process and continuous improvement services that center on enhancing the lives of the persons served. Founded in 1966 as the Commission on Accreditation of Rehabilitation Facilities, and now known as CARF International, the accrediting body establishes consumer-focused standards to help organizations measure and improve the quality of their programs and services. For more information about the accreditation process, please visit the CARF website at

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